The Center for Minority Veterans is part of the Office of the Secretary. The Center assists eligible Veterans in their efforts to receive benefits and services from VA. The Center acts only as a mediator and facilitator -- As such the Center does not process claims, handle equal employment complaints, or employee relation problems. The Center is dedicated to ensuring that all Veterans are aware of benefits, services, and programs offered by VA.

The Center for Minority Veterans is the Department of Veterans Affairs model for inter-and intra-agency co-operation, to ensure all Veterans receive equal service regardless of race, origin, religion, or gender. We are process improvement-oriented and both internal and external customer-centric. We assist VA in executing its mission in the most equitable, efficient and humane way possible. Dignity and an acceptable quality of life are the products we seek to deliver to ALL Veterans no matter what their circumstance. We will grace our mission execution with gratitude to the men and women we now serve who in turn served our Nation so well.

The Center's Mission is to assist Department of Veterans Affairs (VA) to “keep the promise” by acting as facilitator, change agent, strategic thinker, honest broker and cheerleader to the men and women of VA in executing its mission. As internal consultants to the organization, we will facilitate VA’s ability to deliver services to Veterans worldwide by approaching our mission with a “Veteran Comes First” philosophy based on a deep respect for the men and women who dedicated themselves to the defense of our Nation. We acknowledge the diversity of our Veterans and profoundly value the strength and unique character this diversity has contributed to our great Nation.