USAA's mission is to facilitate the financial security of its members, associates, and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community.
In 1922, when 25 Army officers met in San Antonio, Texas, and decided to insure each other's vehicles, they could not have imagined that their tiny organization would one day serve over 8 million members and become one of the only fully integrated financial services companies in America. USAA believes that they would be pleased to know that USAA has remained true to their founding values of service, loyalty, honesty and integrity.
USAA provides a full range of highly competitive financial products and services to the military and their families. And our world-class employees are personally committed to delivering excellent service and great advice. USAA is not a publicly traded company, so they don't answer to stockholders — they answer to our members. They rely on USAA to suggest products and services that meet their financial needs. In fact, some of USAA's best advice costs absolutely nothing. USAA's financial advisors are always available to answer questions.
USAA membership is a privilege earned by those in uniform — and it's a privilege that can be handed down to their children. Membership is open to:
Active, retired and honorably separated officers and enlisted personnel of the U.S. military.
Officer candidates in commissioning programs (Academy, ROTC, OCS/OTS).
Adult children of USAA members who have or had a USAA auto or property insurance policy.
Widows, widowers and former spouses of USAA members who have or had a USAA
auto or property insurance policy.
In addition, certain products, including investments, financial planning, life insurance and banking products — checking, savings, CDs and credit cards — are available to the public.
When members join USAA, they join generations of military families who have depended on us to provide superior products and services in an atmosphere of financial strength. USAA maintains a superior rating from three of the major rating agencies. In fact, USAA is one of just two U.S. property and casualty companies with the highest ratings from A.M. Best, Moody's Investors Service and Standard & Poor's